![]() If Windows is open, click Start and then Shutdown. Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a "Hard Reset". Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Have you tried to use an external keyboard and check if the issue persists?ĭid you try to run a test on the keyboard from F2? Have you recently made any changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: I take it as a privilege to share this platform with you. You are a valued HP customer and it is paramount to assist you here. Splendid effort and fabulous description of the issue before posting. Don't worry as I have a few suggestions which should help you resolve this issue. for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with some certains on your keyboard are not working.Business PCs, Workstations and Point of Sale Systems. ![]()
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